Refund policy

🔁 REFUND & RETURNS POLICY

Due to the nature of accessories and hygiene considerations, we operate a strict quality-control system.

1. No Refunds for Change of Mind

We do not offer refunds or exchanges for:

Change of mind

Wrong colour or size selected by the customer

Incorrect address provided

2. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with:

Your order number

Clear photos of the item

Description of the issue

Email: lmaccessories09@gmail.com

Once approved, we will offer:

A replacement item

OR

Store credit

3. Conditions for Returns

Returned items must be:

Unworn and unused

In original packaging

Returned within 7 days after approval

4. Refund Method

Refunds (if approved) will be processed within 7–14 business days to the original payment method.

📞 Contact

For any queries, please email us at: lmaccessories09@gmail.com

Thank you for choosing LM Accessories by Lebo Mzobe – where luxury meets detail